Terms of Service

1. Who we are; acceptance of these terms

These Terms of Service ("Terms") form the binding agreement between you and RDNZ Media LLC dba ShootCorp("ShootCorp", "we", "us", or "our") for your use of the ShootCorp website, the customer portal, the vendor dashboard, and the photography and videography services we provide (collectively, the "Services"). By using any part of the Services, by submitting a quote request, by booking a shoot, by applying to join our vendor network, or by signing any agreement we deliver through the Services, you agree to these Terms. If you do not agree, do not use the Services.

2. Eligibility

You must be at least eighteen (18) years of age and able to enter into a binding contract under the laws of your jurisdiction in order to use the Services. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and the word "you" in these Terms refers to both you personally and to the organization you represent. Our Services are designed and priced for clients located in the United States; you may use them from elsewhere subject to applicable law.

3. Services

ShootCorp provides photography and videography services for corporate events, trade shows, conferences, headshots, and related productions. We coordinate a network of independent photographers, videographers, and editors ("Vendors") to staff each engagement and we deliver finished photo and video files through our customer portal. The exact scope, duration, deliverables, and timing of each engagement are set out in the proposal you accept and the booking confirmation we send.

4. Accounts

You may receive access to one or more accounts to interact with the Services: a customer portal account for the engagements you book, a vendor account if you are an approved vendor, or an administrative account if you are an employee or contractor of ShootCorp with administrative responsibilities. You are responsible for keeping your sign-in credentials confidential and for any activity that occurs under your account. Tell us promptly at hello@shootcorp.com if you believe your account has been used without your permission.

5. Acceptable use

You agree not to use the Services in any way that violates applicable law or these Terms. Without limiting that, you agree not to:

• Submit forms or otherwise interact with the Services for any purpose other than legitimate inquiry, booking, application, or account use.
• Send unsolicited bulk communications through any communication channel made available by the Services.
• Scrape, crawl, harvest, or systematically copy content from the Site for any purpose, including for training of machine-learning models.
• Reverse-engineer, decompile, or attempt to derive the source code of any non-public component of the Services, except to the extent applicable law prohibits restricting such activity.
• Bypass, disable, or interfere with security or rate-limiting features of the Services, including our use of Cloudflare Turnstile, our authentication system, or our internal access controls.
• Solicit, contact, recruit, or hire any Vendor with whom you were introduced through the Services, for the purpose of performing work outside the Services, during the term of any engagement and for a period of twelve (12) months following the conclusion of the most recent engagement with that Vendor through us.
• Harass, threaten, or abuse any Vendor, employee, or contractor of ShootCorp through any channel made available by the Services.
• Upload or transmit any content that infringes a third party's intellectual property, privacy, or other rights, or that contains malicious code.

6. Booking and payments

Engagements are booked through a quote-to-proposal-to-deposit flow. You request a quote through the public quote form or by direct outreach; we send a proposal that itemizes scope, deliverables, and pricing; you accept the proposal by electronic signature; and you pay a deposit (typically twenty percent (20%) of the total) at the time of booking. The balance is due on the schedule set out in the proposal, usually before or on the day of the shoot. All payments are processed by Stripe; by booking with us you agree to Stripe's applicable terms of service. Pricing is in U.S. dollars and does not include any sales tax we are required to collect, which will be added at checkout where applicable.

7. Refund and cancellation policy

The deposit you pay at booking secures the Vendor team and removes the date from our available inventory. For that reason, deposits are non-refundable except as set out below.

If you cancel a booked engagement more than thirty (30) days before the scheduled event date, the deposit is forfeited and no further balance is due. If you cancel between fourteen (14) and thirty (30) days before the event date, the deposit is forfeited and you remain responsible for fifty percent (50%) of the remaining contract amount. If you cancel less than fourteen (14) days before the event date, the full contract amount remains due. Rescheduling (as distinct from cancellation) within thirty (30) days of the event, to a date within twelve (12) months and subject to Vendor availability, may be accommodated at our discretion for a rescheduling fee equal to twenty-five percent (25%) of the deposit.

If a Vendor we have assigned to your event is unable to perform due to illness, accident, or other circumstance beyond their control, we will attempt to source a qualified replacement Vendor at no additional cost to you. If we cannot source a replacement in time, we will refund any amounts you have paid in full and our liability for the cancellation will be limited as described in Section 12.

Neither party will be liable for any delay or failure to perform caused by acts of God, natural disasters, severe weather affecting the safe operation of the engagement, government action, war, terrorism, civil disorder, labor stoppages outside our control, or widespread infrastructure failure ("Force Majeure"). If a Force Majeure event prevents an engagement from proceeding, we will work with you in good faith to reschedule or, where rescheduling is not feasible, to provide a partial refund reflecting work already done.

8. Deliverables, copyright, and your license to use them

ShootCorp retains all copyright and other intellectual-property rights in the photographs, video footage, edits, and any creative work product produced under your engagement (collectively, the "Deliverables"). Upon receipt of payment in full, we grant you a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, distribute, display, publicly perform, and create derivative works from the Deliverables for any lawful business or personal purpose — including marketing, advertising, public relations, internal communications, social media, and your own website. You may not sub-license the Deliverables for direct commercial resale to third parties whose primary business is photo or video distribution (for example, stock-image services) without our prior written consent. The license is unaffected by any later termination of these Terms, except that it is automatically suspended for any period during which you are in material breach of payment obligations.

Subject to any confidentiality terms in your specific booking, we may also use representative images and short clips from your engagement in our portfolio, on the Site, and in ordinary marketing materials, and may identify you by name and logo as a representative customer. If you would prefer we not use a specific engagement's Deliverables in marketing, tell us in writing at hello@shootcorp.com prior to or within fourteen (14) days of delivery and we will exclude them.

9. Our intellectual property

The Site, the customer portal, the vendor dashboard, our brand name, logos, and the underlying software, methodology, and production workflows are owned by ShootCorp and are protected by copyright, trademark, and other intellectual-property laws. These Terms grant you only a limited, revocable, non-transferable, non-exclusive license to use the Services as intended; they do not transfer ownership of any of our intellectual property to you.

10. Vendor terms

Vendors are independent contractors and not employees, partners, agents, or joint venturers of ShootCorp. Each Vendor enters into a separate Vendor Service Agreement and Non-Disclosure Agreement with us at qualification time; those agreements govern the Vendor's relationship with ShootCorp and supplement these Terms with respect to Vendor conduct. Nothing in these Terms creates any third-party-beneficiary relationship between a client and a Vendor outside the engagement booked through us.

11. Disclaimers

We provide the Services on a best-effort basis. We use experienced Vendors, professional equipment, and reasonable backup procedures, but we do not guarantee any specific creative outcome, any specific number of usable images or video clips, or perfect equipment performance. Except as expressly stated in these Terms, the Services and any Deliverables are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by applicable law we disclaim all warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

12. Limitation of liability

To the fullest extent permitted by applicable law, in no event shall ShootCorp, its officers, employees, contractors, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost profits, lost business opportunities, lost goodwill, or lost data — arising out of or related to the Services, even if we have been advised of the possibility of such damages. Our aggregate liability for any claim arising out of or relating to the Services, regardless of the form of action, shall not exceed the total amounts you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, our liability is limited to the smallest extent permitted by law.

13. Indemnification

You agree to indemnify, defend, and hold harmless ShootCorp and its officers, employees, contractors, and agents from and against any claim, liability, damage, loss, or expense (including reasonable attorneys' fees) arising out of or related to (a) your breach of these Terms, (b) your misuse of the Services, (c) any content you provide to us that infringes a third party's intellectual property or privacy rights, and (d) any third-party claim arising from information you provided to us that turned out to be inaccurate or unauthorized.

14. Termination

You may stop using the Services at any time. We may suspend or terminate your access to any part of the Services at any time if we reasonably believe you have violated these Terms or applicable law, or if continued service would expose us to material legal or operational risk. Where reasonably possible we will give notice before suspension; where the conduct is severe (for example, attempted fraud or harassment of staff) we may suspend immediately. Sections of these Terms that by their nature should survive termination — including ownership provisions, disclaimers, limitation of liability, indemnification, and dispute resolution — will survive.

15. Governing law and dispute resolution

These Terms and any dispute, claim, or controversy arising out of or relating to them or to the Services are governed by the laws of the State of Nevada, without regard to its conflict-of-laws rules. Before either party files a formal action, the party with a complaint must give the other party written notice describing the complaint and a reasonable opportunity (not less than thirty (30) days) to resolve it informally. If the parties cannot resolve a dispute informally, the dispute will be brought exclusively in the state or federal courts located in Clark County, Nevada, USA, and each party irrevocably consents to the personal jurisdiction of those courts. The parties waive any right to a jury trial and any right to bring or participate in a class action with respect to any claim arising out of these Terms, to the fullest extent permitted by applicable law.

16. Changes to these terms; contact

We may update these Terms from time to time. When we make a material change we will update the "Last updated" date above and, if appropriate, notify active account holders by email. Continued use of the Services after the new effective date constitutes acceptance of the revised Terms.

Questions about these Terms can be addressed to hello@shootcorp.com.